Refund and Returns Policy

- At Syboc Leather, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy.

Eligibility: Items must be returned within 30 days of delivery, in their original condition, unused, and with all tags attached.
Process: To initiate a return, please contact our customer service team at [customer service email] with your order number and reason for return. We will provide you with a return authorization and instructions.
Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.

- Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
- Partial Refunds: In some cases, only partial refunds are granted (if applicable), such as items not in their original condition, damaged, or missing parts for reasons not due to our error.

- We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at [info@sybocleather.com].

Certain items are exempt from being returned, such as personalized or custom-made products.

For any questions regarding our return and refund policy, please contact us at:

Email: [info@sybocleather.com]
Phone: [+447532779425]

Thank you for shopping with Syboc Leather.

- Payments can be made via PayPal, VISA, MasterCard, American Express, Discover, Apple Pay, Amazon Pay, and AfterPay (only USA). Unfortunately, personal checks are not accepted for payment.

- Your payment card details are safeguarded using SSL, an industry-leading encryption standard. When you make a payment for our products or services on our website, the information you provide is transmitted directly to our payment provider via a secure connection.
- Payments are processed in USD. If your card’s currency differs, you can still proceed with your order. Our system will accept the order by deducting the equivalent amount of the respective currency.

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